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Revenue Dealer Agent

Posted on: February 6, 2024

Website South Dakota Department of Revenue

Job ID: 25969
Agency: Department of Revenue – Division of Motor Vehicles
Location: Sioux Falls
Salary: $22.06 per hour
Closing Date: 02/15/2024

This is a Full-Time 40 Hours Weekly position with the Department of Revenue. For more information on the Department of Revenue, please visit https://dor.sd.gov/.

Why the Department of Revenue?

At the Department of Revenue (DOR), culture is everything. It’s at the heart of what we do for our employees, community, and our customers – the citizens of South Dakota. Our work is driven with a vision to create an open and collaborative environment that provides professional customer service, contributes to a favorable economic climate, and is accountable to the citizens of South Dakota. Sound like a good fit? As a Department of Revenue employee, here’s what you’ll experience –

Innovation– We are always looking for new ways to push forward and evolve.
Professional growth– We provide new challenges for you to tackle and valuable trainings.
Career development– Investing in our employees’ development starts with our onboarding, mentoring, and leadership programs.
Fit– Get to do what you do best every day.
Collaboration– Enjoy the ability to work with all divisions within the department as a member of the DOR team.
Community Involvement– Opportunities to support local organizations exist throughout the year.
Who we want:

Are you excellent at juggling and prioritizing multiple tasks and projects while maintaining a positive attitude and a high level of confidentiality?
Does the thought of a work environment where each day’s duties may be different sound thrilling?
When problems occur, you don’t get frazzled but you are quick on your feet to find a solution?
Do you enjoy serving others and providing top-notch service to the department’s customers, leadership, and other employees?
What you will do:

The Revenue Dealer Agent is responsible for the regulation and enforcement of motor vehicle laws related to dealer licensing in South Dakota. The Dealer Agent will ensue the sale of motor vehicles are in compliance with the state and federal laws, verify record keeping is in accordance with state laws, and will investigate and resolve vehicle related complaints. Dealer Agents assist taxpayers, dealers, financial institutions, law enforcement, and other governmental agencies with dealer licensing questions, title and registration, and motor vehicle excise tax. This position will train new and existing dealers on laws, procedures, the dealer computer system, and assist the public with questions related to motor vehicle regulations. The agent will be part of a five-member team each covering a territory in the state. This position is based out of the Sioux Falls Department of Revenue office.

What you need:

The ideal candidate will have or be able to:

knowledge of vehicle dealer operations;
experience with title and registrations;
motor vehicle taxation;
write professional correspondence and reports;
great customer service;
communicate information on laws, policies, and procedures;
have great public speaking skills;
conduct thorough investigation and make sound recommendations based on the information gathered;
use good judgement and logical decision making;
work with all types of people and personalities;
work independently and remain flexible to meet agency needs;
travel often within the State of South Dakota;
manage conflict and deal tactfully with difficult situations;
enjoy speaking in front of large and small groups for training purposes;
gather facts, analyze, and make decisions;
independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions, and follow through to ensure the problem is resolved to the satisfaction of all parties;
exercise delegated authority to act and to recognize when it is appropriate to seek assistance;
organize work, set priorities, and follow-up with minimal direction; and
use a variety of computer software systems including teams, word, and excel.
If you enjoy working with vehicles and the automotive industry, then this job is for you!

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers employer paid health insurance plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/. This position is a member of Class A retirement under SDRS.

Must apply online: https://sodakprod-lm01.cloud.infor.com:1443/lmghr/xmlhttp/shorturl.do?key=OO7
You must apply online, emailed resumes or submissions will not be accepted.

South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
“An Equal Opportunity Employer”

To apply for this job email your details to sdcareers@state.sd.us