Crew Member

SUMMARY OF RESPONSIBILITIES

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit

of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values:

Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are Smart, have Integrity, Drive,

and Enthusiasm, you would be a great Tropical Smoothie Café Crew Member.

ESSENTIAL FUNCTIONS

▪ Interacts with crew members and customers using ‘Tropitude’ (Tropitude is our “mojo” and what makes

Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere.)

▪ Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.

▪ Prepares ingredients for our food and smoothies.

▪ Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes’ standards.

▪ Uses our sanitation practices to handle and prepare food.

▪ Sets up and monitors food and smoothie work stations.

▪ Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe.

▪ Follows the steps to operate the register including taking customer orders, accurately handling cash, and

being responsible for the drawer.

▪ Follows all safety and security policies set by the brand.

▪ Performs any additional tasks necessary to run the cafe.

REQUIRED EXPERIENCE

▪ Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

▪ Continuous standing and walking throughout the duration of each shift.

▪ Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out

trash.

▪ Constant face-to-face interactions with crew members and customers.

▪ Safely navigate in a fast-paced cafe environment.

▪ Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

▪ Most shifts are between four and eight hours, but this may vary.

▪ Crew Members can expect to have some early mornings, late evenings, weekend, and/or holiday

hours.

▪ Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.

▪ Fun, fast paced, upbeat environment with no fryers!