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Service Advisor

Posted on: June 6, 2022
Diesel Mechanic

Website Titan Machinery

Titan Machinery needs to add a Service Department team member!  As a Service Advisor, you will be a valued member of Team Titan by:

This position is a great fit for your career if you:

Taking Care of Our Customers: Professionally handle customer inquiries and communications such as repair estimates, proper maintenance schedules and warranty inspections.  
Being an Expert: Understand financial drivers of the service department and assist the Service Manager/Team with various technical systems, tracking logs and adherence to company policy and procedures.
Showing Commitment to Excellence:  Complete all administrative work associated with the service department, including work order and warranty claim administration. Support the Service Manager in scheduling adequate work flow for the department.
Being Safe:  Show a focus on always keeping yourself and your team members safe.
This position is a great fit for your career if you:

  • Have 2+ years of related work and/or related military experience
  • Can use computer programs as needed to complete your work.
  • Have great attention to detail, and enjoy working with numbers and reports
  • Enjoy ‘tying up loose ends’ and connecting with multiple people to help bring a project to the finish line
  • Love to learn and stay up-to-date on product training

Titan Machinery provides a generous total compensation package including the following:

  • Competitive Wages
  • Health Insurance
  • Vision Insurance
  • Dental Insurance – Titan Pays the Premium for Single Coverage!!
  • Performance-based incentives
  • HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery.
  • 401(k) with company matching on your FIRST DAY of employment
  • (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
  • 7 Paid Holidays
  • Paid Long-term Disability Insurance
  • Paid Basic Life/AD&D Insurance
  • Supplemental Life Insurance and Income Protection Products
  • Identity Theft Protection
  • FSA (Flexible Spending Account) for eligible health and dependent care costs
  • Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, Verizon Wireless, and Profile by Sanford
  • Titan Paid Employee Assistance Program (free Counseling, Legal Advice, and more)
  • Titan Paid Bereavement Leave
  • Ongoing Professional Training Opportunities
  • Tuition Assistance for educational/professional growth
  • Paid time for Team Titan Volunteer Activities in your Community
  • Volunteer Firefighter/EMT Paid Time Off
  • Titan Uniform/Branded Apparel Program

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.