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Inside Sales

Posted on: March 19, 2024
Inside Sales

Website RVI

Full-Service Electronic Repairs, Testing, & Inventory Management

Here is your chance to showcase your skills with an established, yet growing, company that’s been in business for over 25 years! We offer a variety of challenging work that plays to each employee’s strengths. Check us out at www.rvi-inc.com! Apply today!

SALARY IN ACCORDANCE WITH APPLICABLE EXPERIENCE!

BENEFITS: Medical Insurance, Health Savings Plan (HSA), Flexible Spending Plans (Dependent and Medical), Accident Insurance, Critical Illness, Short-Term Disability, Long-Term Disability, 401(k) with an employer match, Term Life Benefits, Employee Assistance Program (EAP), Employee-of-the-Month, Employee-of-the-Year, On-site Welding Training and Qualifications, Employee Luncheons, Employee and Family Company Picnics, Community Volunteering Opportunities, RITALKA University that focuses on continued learning and growth of our employees.

Inside Sales is the interface between RVI clients, Account Executives and Operations to ensure sales orders are entered, processed and invoiced correctly to ensure customer delivery and expectations are met.

What does an Inside Sales do for RVI?

– Act as main contact for general RMA (Return Materials Authorization) email and respond/distribute accordingly
– Communicate with client when they have a request for orders and lead times by telephone or email
– Send out RMA information to clients per inquiries
– Create all Sales Orders in Global Shop
– Create New Customers in Global Shop
– Create New Part Numbers in Global Shop
– Communicate with Account Executives and clients to ensure orders are received and entered with all necessary information
– Interface with Production Planning to ensure requested delivery dates can be met
– Provide tracking information for shipped orders per client request
– Change Sales Order based on new client information (ex: quantities)
– Ability to navigate Global Shop to research Order History, Sales Analysis to assist both clients, Production Planning and Sales
– Ensure customer communication is copied into customer file
– Pull Failure Analysis data per client request in absence of Account Executive
– Perform marketing related activities in support of sales
– Perform administrative duties as needed by the sales department
– Flex to other departments as needed

What do we look for in a qualified Inside Sales candidate?

– Fully computer literate (Microsoft Office, Excel, Outlook, Word, Custom data bases)
– Ability to respond within short timelines of requested information
– Excellent communication skills both oral and written
– Organized, self-disciplined and professional in all forms of interaction
– High degree of attention to detail
Many tasks include their own work and/or the review of work of others in the department. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

RVI Overview

RVI is a full-service provider that offers electronic repair, test, and intelligent inventory management solutions. At RVI, we strive to embrace those who respect, honor and value relationships. This is a tenant upon which we base all our business decisions. We strongly believe that in order to achieve success for both RVI and our clients, a valued partnership, based on integrity, is critical.

When it comes to recruiting, many companies focus on an applicant’s faults – what doesn’t fit, what experience they don’t have, etc. Our philosophy is different in that we are actively looking for a reason to hire someone. RVI is a full-service provider that offers electronic repair, test, and intelligent inventory management solutions. At RVI, we strive to embrace those who respect, honor and value relationships. This is a tenant upon which we base all our business decisions. We strongly believe that in order to achieve success for both RVI and our clients, a valued partnership, based on integrity, is critical.

Why You Should Apply Here

RVI is a family-owned company that focuses on creating jobs in rural communities in the upper Midwest; purposefully deciding to create jobs away from the chaos of larger metro areas. Our company values help to foster strong relationships with not only our employees and customers, but also our communities. We take pride in finding careers that fit the person rather than a person to fit a job which allows us all to do extraordinary things with ordinary people.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

To apply for this job email your details to Barbra.Springer@ritalka.com