Member Services Coordinator

National trade association seeks a full time Member Services Coordinator. The ideal candidate must possess strong interpersonal skills and a professional demeanor. This position is a great opportunity for an efficient, highly organized, self-motivated individual, who works well in a team-oriented and fast-paced environment. Qualified individuals must have strong verbal and written communication skills and a demonstrated ability to multi-task and communicate effectively with fellow employees and members of the organization at all levels. Applicants must be proficient in Microsoft Office. Previous database experience preferred. Some travel may be required.

Principal Duties and Responsibilities Include:

• Provide customer service to members
• Correspond with prospective members via telephone and email explaining membership benefits
• Coordinate membership mailings
• Monitor website live chat
• Maintain and update member/non-member information in database as needed
• Proofread and coordinate production and distribution of various association and marketing materials
• Coordinate Membership Incentive Program
• Capability of lifting 25 pounds

Benefits include health, dental, vision and life insurance, pension plan, paid holidays, and vacation. Hours are Monday through Friday, 8:00 a.m. – 5:00 p.m. All inquiries will be kept confidential. Position open until filled. Please do not telephone nor visit in person. Send cover letter, resume, and references via email to: kari@natehome.com.

NATE: The Communications Infrastructure Contractors Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.