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Inside Sales Associate

Posted on: July 25, 2022
Maintenance Technician
  • Full Time
  • Watertown, SD
  • September 30, 2022

Website Macksteel Warehouse, Inc.

Metal Sales, Metal Design, Metal Fabrication, Metal Everything

Macksteel Warehouse, Inc. is a leading distributor of metals and metal services, serving the agriculture, construction, and manufacturing industries. Macksteel has expertise in carbon and alloy steel, aluminum, stainless steel, and ornamental iron complimented by an ability to provide many forms of fabrication including laser cutting, plasma cutting, shearing, bending, welding, sawing, and newly added, milling capabilities. Macksteel also sells a full line of trailer parts, agriculture accessories, chain, threaded rod, and much more in our 6,000 square foot showroom.

Position Summary:

Greet, service, and maintain new and existing customers through phone, email, and face-to-face interactions and enter orders based on customer need.

Responsibilities include:

  • Grow our market share and expand our current customer and dealer base
  • Assist customers in determining their needs and explain how Macksteel is their one-stop solution
  • Ensure that every customer is made aware of what is available for products and services
  • Apply knowledge of product features to match products to customers’ needs
  • Showcase new and existing items that our customers may want to buy or didn’t even know existed
  • Collecting payment by operating point-of-sale system
  • Submit customer orders into Macksteel’s fabrication software system
  • Collaborate with Sales specialists (rebar, programming, etc.)
  • Collaborate with purchasing departments, supervisors, and other staff to confirm that orders are processed and that products are distributed properly
  • Assist other members of our sales team with their customer requests
  • Maintain safety, quality, and productivity standards of each given assignment
  • Maintain a clean and organized work area to promote a safe working environment
  • All other duties as assigned


  • Good customer service and communication skills
  • Reliable, organized, detailed, and focused
  • Industry and sales experienced preferred
  • Experience in Microsoft Office Suite products – Word, Teams, Outlook, Excel
  • Must be able to read a tape measure and caliper

Physical Requirements: (Frequency: Continuous 67-100%, Frequent 34-66%, Occasional 1-33%)

  • Occasional lifting and carrying of 21 to 49 pounds
  • Continuous lifting and carrying of 1 to 20 pounds
  • Continuous standing, sitting, walking
  • Occasional pulling, pushing, twisting, bending, reaching (overhead and outstretched), kneeling, climbing, crawling, bending, and stooping
  • Occasional repetitive motion
  • Occasional gripping, torquing, and fine manipulation, handling/grasping
  • Occasional driving
  • Continuous talking and hearing

Education & Experience Requirements

  • High school diploma or GED
  • Minimum of two (2) years sales experience preferably in the metal distribution or fabrication industry

To apply for this job email your details to mheaton@macksteel.com