Mapping Center Specialist

Job Title: Mapping Center Specialist – 2 Openings
Reports To: Mapping Center Manager

Employment Type: Full Time, Salaried

Manage Others: No 
 
POSITION SUMMARY:

The Mapping Center Specialists primary responsibility focuses on enhancing and contributing to the processing and management of precision ag spatial data within the FieldReveal Mapping Center.  The Mapping Center Specialist will coordinate with the Mapping Center Manager to identify processing priorities and timelines to drive clear expectations of processing turnaround time.  Mapping Center Specialists also assist with providing customer support, training, and education on the FieldReveal software suite.

FieldReveal, which was built upon our patented Zone Management strategies (MZB), has grown into tool sets that have adapted to support and provide agronomic and nutrient management strategies for all types of agricultural practices. Our deep-rooted connections and partnerships with Ag Retail serve as a cornerstone of our business and ensure FieldReveal is focused on providing our Ag Retail customers with the tools that allow them to be the trusted advisor for their producers. We offer a professional and upbeat work environment with a sense of community. We are excited to offer the right candidate competitive compensation, with performance-based incentives, and a benefit package along with a very stable culture of success.

MAPPING CENTER SPECIALIST PRIMARY RESPONSIBILITIES:

Assist with daily processing and management of precision ag spatial data in adherence to established FieldReveal SOP’s
Communicate with FieldReveal customers on processing requests
Assist with providing customer support, training, and education on FieldReveal products
Become proficient in meeting data management and data production standards and objectives
Establish strong relationships with internal team members and end users
Enhance operational capacity and efficiency by contributing to team agility and responsiveness
Participate at various FieldReveal promotional events as needed

 
QUALIFICATIONS:

Familiarity with Ag Tech Platforms
Experience working in Ag Retail
Understanding or knowledge of basic GIS functionality and concepts
Basic understanding of agronomy principals
Excellent communication skills and empathy for customers
Ability to work independently and troubleshoot technical data and software challenges
Prior experience in customer experience role beneficial
Prior experience with support ticket management systems beneficial
Post Secondary Education preferred

 
LOCATION/TRAVEL:

The FieldReveal headquarters is located in Watertown, SD. The Mapping Center Specialist must office out of headquarters. Travel up to 20-25% or as needed.

BENEFITS:

401(k) with match after 1 year of employment
Medical insurance
Health Savings Account (HSA)
Dental and Vision insurance
Life Insurance/Long Term Disability 
Paid Time Off
Supplemental Aflac Coverages Available